The barcode was invented in the 1940s.
Your customers are ready for change.
Customers hate self-checkout.
They understand that far from being a personal convenience, it’s mostly a transferral of labour from the supermarket onto them.
“Unknown item in the bagging area” has become a call for serious change in the way customers are treated. They expect a better shopping experience they expect from their supermarkets - particularly at a time when many operators are enjoying record profits.
Self-checkout also doubles the rate of theft, with more than 15% of users saying the purposely stolen an item, and 44% of those admitting they wold do it again.
So, if not self-checkout - then what?
The answer is vision, powered by Imagr.ai.
Imagr.ai is a system of AI and modular cameras and electronics that “sees” supermarket products as they go in and out of a customer’s trolley.
The cameras simply clip to your existing trolley fleet, so there’s no need to buy any new expensive trolley stock, or install any cost prohibitive rooftop camera systems. The system also connects to your existing pricing server and POS system, including your full SKU list.
Critically, you still collect all payments! Imagr.ai is not in the payments collection business. We’re in the customer service business (and in the helping your customers love you again business).
Our system generates three ways for customers to pay.
1: By scanning a QR code at checkout, where the operator approves their shop
2: By scanning a QR code at self-checkout
3: If a customer’s credit card is linked to their loyalty account, they simply click “Pay” on the trolley - and enjoy the world’s first truly frictionless supermarket experience
Finally - a solution designed with real people in mind.
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Imagr.ai’s solution uses modular electronics and cameras that clip onto a supermarket’s existing trolley fleet.
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This, among other hardware and software innovations, helps make Imagr.ai’s system affordable for retailers, giving them an opportunity to move profitably to a better way of shopping for customers for the first time.
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The simplicity of Imagr.ai’s system to implement means there is an absolute minimum of disruption to the supermarket’s operating model, and the low, low cost of entry means they can scale at their own pace.
Imagr.ai is sold as AI-as-a-service, so you can scale at your own pace.
Our hardware and AI package are sold as a service, not as a hardware purchase, meaning supermarkets can scale at their own pace.
As more and more customers come to know and love this new way of shopping, you can simply add more Imagr.ai enabled trolleys to your fleet.
This helps supermarkets by creating a low, low cost of entry, and removes the greatest barrier to a better shopping experience for customers - the high costs traditionally associated with AI.
In-trolley metadata reveals previously unavailable insights.
Imagr.ai’s system allows you to see into a customer’s trolley - right at the moment they’re actually shopping.
This creates upsell and cross-sell opportunities supermarkets and brands could previously only dream of:
Sales push promotions at the moment of choice - for example, “add two more, and get three for the price of one” - allowing you to lift per customer revenue
Instantaneous language translation for all products
Trolleys that warn customers about products that contain nuts, other allergens, or otherwise don’t fit their dietary needs and preferences
It’s a better way of doing business as usual.
Our system means an absolute minimum of disruption to a supermarket’s existing operational model.
There’s no need to change anything in-store - and shoppers shop, just like they always have.
Imagar.ai only requires:
A space with power to charge batteries
Wifi access for software and model updates - at checkout and trolley home
Integration of the POS system to communicate trolley contents, which can work as a separate tablet at checkout, or as a direct connection to the store’s EFTPOS
Super accurate, easy product training.
The true innovation that makes Imagr.ai such a technological breakthrough and completely separates it from all its competitors is its super accurate and easy new product training.
Training the system is as simple as putting each product through the camera system in one of the enabled trolleys. The trolley is simply set in “training” mode, and it will collect the product’s visual data and barcode.
It’s incredibly easy to do and highly accurate to implement. This critical difference also helps make the system affordable to use and maintain, with most supermarkets changing or adding new products weekly.
Shoppers shop, just like they always have.
Imagr.ai means shoppers finally do less work when it comes to the checkout, and can enjoy a better experience - one where the transferral of work is onto the technology, and not onto them.
The tablet mounted on the trolley give them full visibility of their trolley contents at all times, and it updates automatically in under half a second as items are put in or taken out.
There’s no new technology for the customer to learn, no apps to download, and no bluetooth pairing required. Just a brilliant, intuitive experience to be enjoyed.
All the support you’ll ever need.
We back our system 100% and provide complete after-sales service and support.
Imagr.ai’s system is programmed for early default detection, allowing us to proactively check, fix, and replace any of the modular parts or electronics before a fault even occurs.
It’s as simple as one of our technicians visiting your site, taking the trolley to their service vehicle, and fixing it on the spot, requiring no effort, assistance, or physical space to be made available by the supermarket.
It really is as easy as that.